Contact Us
If you wish to contact us to discuss overdue payments, please complete the form and a member of the team will get back to you within 5 working days.
Office Address:
Office of the Small Business Commissioner
23 Stephenson Street
Birmingham
B2 4AJ
Our usual office hours are Monday to Friday 9am – 5pm.
You can also visit the FAQ section on our website where you can find further information.
FPC Enquiries
If you have a Fair Payment Code (FPC) related query, please contact us here.
Using our website
If you would like to share your experience, or have any comments about using our site, please email: comms@smallbusinesscommissioner.gov.uk
If you are a small business (with fewer than 50 employees) you can contact us for help and advice on:
If you run a small business and have an unresolved payment dispute with a larger customer, which you have been unable to resolve please complete our form.
For all press, media and social media enquiries please use the below contact information.
Please contact the Communications Team:
Email the Communications Team Mailbox
Follow us on our social media channels:
To read about the Freedom of Information (FOI) Act and how to make a FOI request, visit the GOV.UK guidance page.
Make a new request by contacting us at:
Freedom of information (FOI) requests
Office of the Small Business Commissioner
23 Stephenson Street
Birmingham
B2 4AJ
You can email the OSBC team
If you have a complaint about how the OSBC has handled your enquiry you can visit this page.