The role of the Small Business Commissioner (SBC) was created by the Enterprise Act 2016. It is part of a package of measures to tackle late payment and unfavourable payment practices in the private sector. The SBC is an independent public body and covers the whole of the UK - England, Wales, Scotland and Northern Ireland.
The SBC will:
- Provide general advice and information to small businesses on matters such as resolving disputes
- Signpost small businesses to existing support and dispute resolution services through the SBC’s website
- Consider complaints about payment issues between small business suppliers (that is businesses with fewer than 50 staff) and their larger customers making (non-binding) recommendations on how the parties should resolve their disputes.
The Small Business Commissioner
Paul Uppal took up the role of Commissioner in October 2017. He graduated from Warwick University with a degree in Politics and Sociology and later ran his own small business based in the construction and real estate sector for over 20 years.
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