Getting Support

Are late payments impacting your business? We’re here to provide the support you need.

Explore our range of tools, tips and guidance below to help manage and resolve late payment challenges. If you prefer personalised support, you can speak directly to our team by simply making an enquiry to the OSBC.

You can also follow us on X(formerly Twitter) and LinkedIn to stay updated with our latest news and updates.

A lady smiling in her bag shop. This sits on the "make an enquiry to the OSBC" page.

Make an enquiry to the OSBC

Image of a letter with "Small Business Commissioner" as the header. This sits on the "Contract Guidance" page.

Our Contract Guide

A lady writing in on her notepad. This is sits on the page that helps people get invoices right.

Getting Invoices Right

A person at a desk with a laptop and accounting documents in front of them doing calculations on a calculator.

Interest Calculator

Small Business Owner sitting at desk working on a computer. This image sits on the e-invoicing for small businesses page.

E-invoicing for Small Businesses

A lady using her camera to take pictures. This sits on the "Legal Action for Late Payments" page.

Legal Action for Late Payments

A lady on the phone. This image sits on the page for dealing with an unpaid invoice.

How to Deal with an Unpaid Invoice

A man working on his computer. This features on the "external resources page."

External Resources

Workman speaking to a customer. This features on the "how to negotiate terms and conditions" page.

How to negotiate terms and conditions

A lady looking at the camera with a hesitant face. This sits on the "learn to have those difficult conversations" page.

Learn to have those difficult conversations