Company: Carlton Cleaning Contractors Ltd
Region: South West England
Location: Plymouth, Devon
Carlton Cleaning Contractors Ltd provided cleaning services to a large business. There was a dispute regarding the work carried out and both parties came to a mutual agreement to discount 50% of the total invoice amount, leaving a remaining balance of £5133.60. Carlton Cleaning Contractors Ltd contacted the respondent business on numerous occasions to chase payment but failed to receive a response. Following this, they contacted the Small Business Commissioners Office to make a complaint.
A Caseworker from team contacted the respondent business on the same day the complaint was received, and payment was confirmed within 3 working days.