The Forum of private business has developed a great working relationship with the Small Business Commissioner, Mr Paul Uppal. He is genuinely interested in Forum members issues and very importantly as an advocate and spokesperson who speaks their language. This is something that shouldn’t be underestimated, as government communication can very often be written and articulated in a way that makes it difficult for small business to understand or engage with and put into practice. Paul has been proactive in meeting both Forum representatives and more importantly our members. We feel Paul is using the information he is gathering to build a true multi-dimensional view of late payment and the bigger picture of its causes and impacts, which is exactly the kind of creative thinking this issue requires. As an organisation we are confident that Paul is the right person to tackle this and we are sure he will grow and evolve in his role, which is exactly what is required from a small business perspective.

– Ian Cass (Forum of Private Business)

For further information on FPB (Forum of Private Business) visit:



Twitter: @IancassMD


Control  complained that they had received two recent payments for work and service over two months late from their customer Cuddy Demolition & Dismantling, and a third invoice had not been paid. Upon referral of the case, our Caseworker was able to obtain he invoice and the late payment charge was paid in full.

On referral of the complaint to SBC who contacted Cuddy Demolition the invoice and the late payment charge was paid in full.

‘I am very grateful to Mandy for her help in getting the payment”
– Knotweed Control Swansea Ltd Director, Jo Mullett