Explore our range of tools, tips and guidance below to help manage and resolve late payment challenges. If you prefer personalised support, you can speak directly to our team by simply making an enquiry to the OSBC.
Knowing your rights as a small business is crucial to survival. That’s why we have created a comprehensive guide to help you understand your payment rights.
This guide looks at the role of contracts in avoiding overdue payments and unfair payment terms.
E-invoicing automates the digital exchange of invoices between buyers and suppliers. It eliminates the need for paper invoices and manual data entry, streamlining the invoicing process and reducing errors.
In some instances, the Small Business Commissioner (SBC) may not be able to take on your complaint, but we will direct you to the relevant body to help solve your problem. Alternatively, you may find further information on who can help.
As businesses evolve they often seek external finance to support their journey. The Small Business Plan highlights 14 funding options tailored for small firms. Some build on existing schemes, while others introduce fresh sources of support.
The National Cyber Security Centre (NCSC) have created a free cyber toolkit to help small businesses protect themselves from online threats.
Every business has unique invoicing needs, but here is a guide giving some general tips which can help avoid a late payment.
We understand how stressful and time consuming it can be if your invoice hasn’t been paid on time. If you have an unpaid invoice, here are some steps you can take to try and resolve the situation.
Never take on work without knowing what the terms and conditions are, including the payment terms. Negotiate before you agree to do the work. And put the terms in writing.
There is a real reticence to talk about money. In a survey of 2000 adults a quarter said talking about money made them “anxious” and “nervous.”
This guidance offers advice for taking legal action for late payments. Once legal action has been initiated, we won’t be able to assist with your complaint, so you may wish to explore this option before engaging in legal action.
This guide offers a brief outline of what small businesses should consider when selecting providers; it identifies the reasons why your account might be placed on hold, and in partnership with a wide range of providers, establishes a voluntary code of payment conduct.