Commissioner’s reports

The Enterprise Act 2016 gives the Small Business Commissioner power to publish a report of the enquiry into, consideration and determination of a complaint under the SBC complaints scheme.

Small Business Commissioner’s Report on Zurich Insurance PLC

Published 13 September 2019

The Small Business Commissioner, Paul Uppal, has published a report on Zurich Insurance PLC  highlighting how their inefficient internal processes resulted in poor payment practice to its small business supply chain. Read the full report here. 

Small Business Commissioner’s Report on Sambro International Ltd

Published 13 September 2019

The Small Business Commissioner, Paul Uppal, has published a report on Sambro International Ltd revealing poor payment practices against its small business supplier. Read the full report here.

Small Business Commissioner’s Report on BUPA Insurance Services Ltd

Published 22 August 2019

The Small Business Commissioner, Paul Uppal, has published a report on BUPA Insurance Services Ltd exposing their poor payment practices and inadequate offer of late payment interest to its small chain supplier. Read the full report here. 

Small Business Commissioner’s Report on G4S

Published 22 May 2019

The Small Business Commissioner, Paul Uppal, has published a report highlighting poor payment practices exercised by G4S against a small business supplier. Read the full report here. 

Small Business Commissioner’s Report on Holland & Barrett 

Published 8 April 2019

The Office of the Small Business Commissioner has highlighted poor supplier payment practices at Holland & Barrett, following the publication of his report into a late payment complaint made by a small business. Read the full report here.

Small Business Commissioner’s Report on Jordans & Ryvita 

Published 25 March 2019

The Office of the Small Business Commissioner launched an official investigation into the payment practices of the Jordans & Ryvita Company, after a complaint was made by small business, Magellan Design Ltd. Read the full report here.