What we do

The Small Business Commissioner (SBC) looks at complaints from small businesses about problems getting paid by larger businesses.

The SBC is:

  • impartial
  • independent, but appointed by government
  • free to use

The SBC provide general advice and information to small businesses on matters such:

  • resolving disputes
  • signposting small businesses to existing support and dispute resolution services.
  • SBC also considers complaints about payment issues between small business and their larger customers making (non-binding) recommendations on how the parties should resolve their disputes.

The SBC is an independent public body and covers the whole of the UK – England, Wales, Scotland and Northern Ireland