Engineering and Technical Consultant

A small Engineering and Technical Consulting firm contacted the OSBC following work they conducted for a consultancy to provide Topographical Surveys and Digital CAD drawings of drainage systems of a large site.

30-day payment terms were agreed yet the larger company still hadn’t paid and were not responding to email chasers.  Following thorough checks by the OSBC Casework team, including reviewing all documentation and agreements between the two parties, the OSBC contacted the large company for their comments.  The large company responded swiftly and made an immediate payment of the outstanding invoices.

The small business said:

We had been trying to get payment from our client for six weeks and they were telling us that we were ‘on the list’ but we weren’t getting payment. We had had issues late last year with a large outstanding set of invoices from the client, which jeopardised the payment of our employees Christmas salary. We kicked up a fuss to get paid and were told we were being kicked off their sub-contractor list. These last two invoices were the last payments due this year and it looked like they weren’t going to pay at all. Our OSBC Case Officer contacted them by email on Monday and we were paid by the Tuesday, including the accrued interest. What a result! We highly recommend the OSBC’s services if you’re struggling with a large client who won’t pay.