Health Company
A small health care and wellness firm had provided a large company with wellness programs and equipment. After numerous unsuccessful payment requests to the large company, the small firm contacted…
Success stories
JF Kehoe Installations Ltd
JF Kehoe Installations Ltd are a small business contracted by various companies in the hospitality sector to provide rental goods for use in venues, including sales, installations, repairs and servicing…
Carlton Cleaning Contractors Ltd
Carlton Cleaning Contractors Ltd provided cleaning services to a large business. There was a dispute regarding the work carried out and both parties came to a mutual agreement to discount…
Photo being taken of food
Emma Boyns Photography
Award-winning freelance photographer, Emma Boyns, was commissioned to shoot images of food for promotional content. A quote was provided to the client with a total estimated cost of £740.00. Upon…
Close up of a hospitality worker packing food in paper bags and preparing them for delivery
Hospitality Business
A small hospitality business supplied takeaway services to their customers using a national delivery company. The delivery company deducted their fees before paying for the orders. Without any explanation the delivery company…
Procurement Advisory Service
A Business providing a procurement advisory service to large businesses was contracted to supply a service to a multi-national company. A complaint was received from the business supplying the procurement…
Knotweed Control Ltd
Knotweed Control Ltd are a small company with less than 50 employees supplying a bespoke service to destroy and control knotweed within the South Wales region. Knotweed Control Ltd contacted…
Sole Trader: Nadine Khaznadar
Nadine Khaznadar is a freelance trainer who was contracted to supply a 4-week training course to a large training agency. A complaint was received from Nadine Khaznadar after she contacted the…
Canapes on a chopping board
Catering Business
A small catering business was approached by a large health club to provide sandwiches and light refreshments. This was an informal agreement where orders would be communicated through text messages…